Complaints and Appeals

Safety, consent and service

Complaints and appeals

Report content that may be illegal, non-consensual, underage, infringing, prohibited by WBN standards, or otherwise unsafe. Buyers and creators may also report account, payment, privacy, harassment or service concerns.

1. SubmitYou receive a ticket reference and acknowledgement.
2. ReviewOperations preserves evidence, investigates and may restrict content immediately.
3. DecisionWe aim to resolve every complaint within five calendar days and never later than seven business days.
4. AppealYou may appeal a decision. A person depicted may seek removal where consent was absent or is legally void.

Possible outcomes include no violation found, request for more information, content restriction or removal, warning, account suspension or termination, referral to CCBill Consumer Support, escalation to authorities, or another documented corrective action. If an investigation determines that consent was not given or is void under applicable law, the reported content will be removed. If an appeal remains disputed, WBN will allow the disagreement to be resolved by an appropriate independent neutral body. Urgent safety reports can be restricted while review is underway.

Log a complaint